Data Privacy Notice

The Management Institute for National Development (MIND) is committed to protecting your privacy and ensuring that the personal information and documents you provide are handled lawfully and transparently. This Privacy Statement explains how we collect, use, store, share, and protect your information in accordance with the Data Protection Act 2020 (Jamaica) and other applicable laws.

 

This Privacy Statement applies to all personal data and customer documents provided to MIND through our website, registration portals, email, in person, or during participation in any of our programmes, services, or events.

 

MIND may collect the following categories of information:

  • Name, contact details, and demographic information
  • Identification numbers or work-related details
  • Academic or professional documents submitted during registration
  • Payment-related information for online transactions
  • Information generated during training or consultancy services
  • Website browsing data using limited cookies

 

The Agency does not collect information beyond what is necessary to deliver our services or meet lawful requirements.

 

We process your information to:

  • Register you for programmes and verify eligibility
  • Issue certificates, transcripts, and training records
  • Communicate important updates, schedules, or changes
  • Process payments for services
  • Maintain statutory and audit records
  • Improve the quality of our programmes and services

 

MIND does not retain original documents unless legally required. Copies are stored securely and used only for the purpose for which they were submitted.

 

MIND processes personal data under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Legal obligation
  • Public function

 

Information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by Jamaican law.

 

MIND uses appropriate safeguards to protect your information. These include controlled access, secure handling of documents, safeguards for digital data, and staff training.

 

MIND, as is applicable, may share your information with:

  • Accreditation or certification bodies
  • Government ministries, departments or agencies
  • Financial institutions processing secure payments
  • External partners involved in course/programme delivery

 

MIND does not sell, rent, or trade your personal information.

 

You have the right to:

  • Request access to your personal data
  • Ask for correction of inaccuracies
  • Withdraw consent (where applicable)
  • Request deletion in specific lawful circumstances
  • Lodge a complaint with MIND’s Data Protection Officer or the Information Commissioner

 

If there is any unauthorised access, loss, or misuse of your personal information, MIND will notify you and report the breach to the Information Commissioner within the required timeframe.

 

For questions or concerns, contact:

Data Protection Officer

Management Institute for National Development (MIND)

235A Old Hope Road, Kingston 6, Jamaica

Email: dpo@mind.edu.jm 

Tel: (876) 927-1762–3