| Course Name: | Service Skills for Ancillary Workers |
| Course Location: | Kingston Campus |
|---|---|
| Course Fee: | $ 16,000.00 |
| Course Hours: | 16 |
| Course Days & Time: | Tue. & Thur. (1:00 pm – 5:00 pm) |
| Course Start Date: | August 20, 2024 |
| Course End Date: | August 29, 2024 |
| Course Delivery Mode: | Online |
| Course Award: | Certificate |
| Course Description: | This course is designed to help ancillary staff recognize and understand the importance of their roles and responsibilities within an organization. The course should help the participants to build their self-confidence and knowledge as well as improvement and development of self. |
| Course Requirements: | N/A |
| Course Feature: | Understanding Self and Human Relations;
Effective Communication;
Providing Quality Customer Care;
Health and Safety Procedures;
Environmental Considerations
|
| Target Group: | Ancillary Workers;
Facilities Maintenance Workers;
Drivers;
Bearers;
Other Support Workers
|