Course Name:
Service Skills for Ancillary Workers – Montego Bay
Course Location:
EOJ, Unit 25 Fairview Office Park, Montego Bay, St. James
Course Fee:
$ 16,000.00
Course Hours:
16
Course Days & Time:
Tuesday & Wednesday (8:00 a.m. – 5:00 p.m.)
Course Start Date:
July 14, 2020
Course End Date:
July 15, 2020
Course Delivery Mode:
Face to Face
Course Award:
Certificate of Achievement
Course Description:
This course is designed to help ancillary staff recognize and understand the importance of their roles and responsibilities within an organization. The course should help the participants to build their self-confidence and knowledge as well as improvement and development of self.
Course Requirements:
N/A
Course Feature:
Understanding Self and Human Relations; Effective Communication; Providing Quality Customer Care; Health and Safety Procedures; Environmental Considerations
Target Group:
Ancillary Workers; Facilities Maintenance Workers; Drivers; Bearers; Other Support Workers

2020-2021 Programmes/Courses PDF