Course Name:
Performance Coaching
Course Location:
Kingston Campus
Course Fee:
$ 40,000.00 (Meals included)
Course Hours:
Course Days & Time:
Tuesday & Thursday (9:00 a.m. - 12:15 p.m.)
Course Start Date:
January 12, 2021
Course End Date:
January 21, 2021
Course Delivery Mode:
Face to Face
Course Award:
Course Description:
Performance Coaching within the public service represents a major paradigm shift. The success of a change of such a magnitude is contingent on the effective execution of both the technical and behavioural aspects of the change. This workshop has been designed to equip participants to understand and apply the GROW Model of performance coaching. It is also geared towards positioning participants to serve as champions for the transition to a coaching culture. Given the importance of on-the-job learning, along with the people component as well as the fact that coaching is an integral element in managing employee performance, it is absolutely critical that managers/leaders master this skill. This course therefore explores coaching fundamentals to enable leaders to effectively execute their role in managing performance.
Course Requirements:
Course Feature:
Upon completion of this course, participants should be able to: • Demonstrate the effective use of active listening and powerful questions • Develop a specific action plan to address existing performance gaps • Conduct an effective performance coaching conversation using the GROW Model • Apply appropriate coaching techniques to direct reports
Target Group:
The programme is targeted at all those who have direct reports such as: Team Leads Supervisors Managers Senior Managers Directors

2020-2021 Programmes/Courses PDF