| Course Name: | Moments that Matter – Essentials of Customer Service Excellence for All Stakeholders |
| Course Location: | Kingston Campus |
|---|---|
| Course Fee: | $ 42,000.00 |
| Course Hours: | 9 |
| Course Days & Time: | Tuesdays & Thursdays (9:00 a.m. - 12:15 p.m.) |
| Course Start Date: | September 8, 2026 |
| Course End Date: | September 17, 2026 |
| Course Delivery Mode: | Online |
| Course Award: | Certificate of Achievement |
| Course Description: | Moments that Matter - Essentials of Customer Service Excellence for All Stakeholders: hinges on ensuring that every stakeholder interaction is seamless, professional, and meaningful. This course strengthens the ability of team leaders and coordinators to foster a service culture, enhance customer relationships, and optimize service delivery across agencies. |
| Course Requirements: | N/A |
| Course Feature: | Recognizing and Managing Moments that Matter
Above Board – Trust and Transparency
Win-Win |
| Target Group: | Team Leaders and Coordinators. |