Course Name:
Administrative Management Level 1
Course Location:
Kingston Campus
Course Fee:
$ 95,680.00
Course Hours:
150
Course Days & Time:
Monday – Thursday (9:00 a.m. – 1:30 p.m.)
Course Start Date:
June 22, 2026
Course End Date:
August 31, 2026
Course Delivery Mode:
Online
Course Award:
Certificate of Achievement [Accredited by the National Council on Technical and Vocational Education and Training (NCTVET)]
Course Description:
The MIND Certificate in Administrative Management: Level 1 is course is designed to provide participants with an introduction to general office functions, equipment, computer software, as well as focusing on personal and professional development. The course also exposes participants to their rights and responsibilities as employees and citizens. The course forms the basis to progress through the higher levels of Administrative Management
Course Requirements:
Passes in English Language and Mathematics/Accounts at the CSEC or GCE ‘O’ Level. OR  Passes in English Language and Mathematics at the City and Guilds Stage 3  Applicable MIND Certificate of Achievement (in related area).  Business Administration (Secretarial Skills) – NVQ-J Level 2 – BSB20107.  Currently working in the area of Administrative Management  The Institute may consider mature entry based on years of experience in the field of Administrative Management (minimum of five years), other qualifications not highlighted above and reference/recommendation from the applicant’s employer.
Course Feature:
Effective Communication (oral and written); Effective Customer Service; Effective Telephone Etiquette and Utilization; Records Management and Utilization; Basic Business Calculations; Basic Word Processing Skills; Ethical Practices in Administrative Management; Environmental Practices at the Workplace
Target Group:
 Persons employed to the positions of Secretarial Series Level 1 and II in the Public Service.  Administrative support staff in public and private organisations who execute basic administrative functions.