Service Excellence Statement

We consistently challenge ourselves to execute flawlessly and deliver the highest quality of service to our citizens. To enable excellence, we seek the best talent, promote personal and professional development, and aim to exceed our goals and the expectations of our clients, colleagues and stakeholders. We value and honour each customer regardless of gender, religious belief, sexual orientation, age, status, qualification or experience, disability, individual qualities, talents, perspectives, and socio-economic status. Our customers take primacy, so we provide efficient service and help them solve problems, consistently focusing on the value they add to the public service.

service
Service Excellence
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Inclusivity
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Integrity & Impartiality
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Accountability
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Innovation
Facets of Service Excellence
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