CORE
COMPETENCIES
PROFESSIONAL PATHWAYS / TECHNICAL COMPETENCIES
CORE VALUES
GOJ
Competency
Model
Records & Effective Decision-Making Management

The process of systematically thinking through various options, identifying alternate solutions, using evidence-based strategies to evaluate impacts and
risks, and arriving at solution that advances the strategic priorities of the Government.

Sub-competencies include but are not limited to:

  • Critical thinking
  • Research
  • Problem-solving
  • Creative thinking
  • Data analysis and synthesis
  • Crisis management
Professional Bands
BAND 1
  • Investigates gaps, errors and irregularities in information and responds appropriately.
  • Engages managers/ supervisors to clarify decisions/ instructions.
  • Attends staff briefings and listens to the issues to understand and support what the MDA is doing. Uses information to support decisions or recommendations.
  • Seeks input from others and shares own ideas to achieve the best outcome.
  • Conducts ongoing risk analysis, looking for liabilities and opportunities and identifying the associated risks to the MDA.
  • Explores different options, outlining costs, benefits, risks, and potential responses to each.
  • Examines complex information and obtains additional information to make accurate decisions.
  • Explains clearly how a decision has been reached.
  • Monitors the storage of critical data and customer information to support decisionmaking and conducts regular reviews to ensure it is stored responsibly.
  • Researches and analyses information to evaluate the pros and cons and make decisions.
  • Identifies the main issues in complex problems and clarifies understanding or stakeholder expectations to arrive at the best option.
  • Participates in and contributes to team/unit initiatives to resolve issues.
  • Encourages team participation in decision-making.
  • Sets out the options, risks and impacts, and recommends plans to manage and mitigate.
  • Explores a range of possibilities, risks and impacts, and recommends plans to manage and mitigate.
  • Evaluates the probability of success/and or impact of the given/agreed solution.
  • Ensures involvement and consultation, where necessary, and takes decisive action when required.
  • Implements systems and processes supported by highquality research and data analysis.
  • Develops broad strategies that reflect a strong understanding of political and operational realities and risks.
  • Gathers information from many sources to make decisions.
  • Assesses problems systematically and provides impartial advice.
  • Enables effective exchange of information inside the MDA, between the cooperating elements/units and branches, and between management and other publics.
  • Takes into account the wider organisational context when considering options to resolve issues.
  • Actively engages team members and other stakeholders across and outside of the MDA to ensure the implementation of solutions that advance the priorities of government and enhance the operations of the MDA.
  • Proactively communicates and assesses crises and manages systems and protocols to mitigate or resolve them.
  • Engages in highlevel critical analysis of a wide range of complex information and formulates effective responses to critical policy issues.
  • Gives impartial and objective advice based on a robust options appraisal and risk evaluation processes.
  • Balances a range of political, national and international pressures to shape the MDA’s strategy and priorities.
  • Engages a diverse group of stakeholders and partners in making recommendations or decisions.
  • Identifies and implements systems to manage crises and potential crises.
  • Swiftly analyses complex and ambiguous data to provide clarity of thinking to the MDA.
Return to Future-Oriented Cluster
Future-Oriented Cluster
external-future-automation-technology-flaticons-flat-flat-icons
Seeing the Big Picture
external-future-automation-technology-flaticons-flat-flat-icons
Driving Continuous Change and Improvements
external-future-automation-technology-flaticons-flat-flat-icons
Effective Decision-Making
X