CORE
COMPETENCIES
PROFESSIONAL PATHWAYS / TECHNICAL COMPETENCIES
CORE VALUES
GOJ
Competency
Model
Driving Continuous Change and Improvements

Support, promote and champion change to create a culture of innovation in which people are comfortable formulating distinctive strategies and initiating new ideas, approaches, or insights to produce a range of solutions to problems or new ways of doing things.

Sub-competencies include but are not limited to:

  • Risk management
  • Change management
  • Divergent thinking
  • Creative thinking
  • Problem-solving
  • Technologically savvy
Professional Bands
BAND 1
  • Supports change initiatives and considers ways to implement and adapt to change in one's work role.
  • Engages managers about implemented changes and the impact these are having on the service.
  • Recognises barriers to change and supports team members in accepting and facilitating change.
  • Displays confidence in the use of core office software applications or other technology used in role/function.
  • Complies with policies on acceptable use of technology.
  • Regularly reviews processes to identify improvements
  • Engages staff in change processes and provides clear guidance, coaching and support.
  • Accommodates changing priorities and responds flexibly to uncertainty and ambiguity.
  • Applies practical skills in the use of relevant technology.
  • Actively promotes change processes to employees and participates in the communication of change initiatives across the MDA.
  • Captures, utilises and shares customer insights and views from a diverse range of stakeholders to ensure better policy development and implementation.
  • Provides a constructive challenge to senior management on change proposals that will affect own portfolio.
  • Provides guidance, coaching and direction to others in an atmosphere of uncertainty.
  • Applies computer applications that enables the performance of more complex tasks.
  • Supports the implementation of ICT improvement initiatives and roll-out of new technologies.
  • Utilises proven change management methodologies to quickly and efficiently set and communicate the change agenda, implement elements of the change programme, and ensure these changes are sustained.
  • Translates change initiatives into practical strategies and communicates these to employees and their role in implementing them.
  • Develops effective approaches to manage change and respond promptly to critical events.
  • Initiates/Encourages questions that help employees understand why changes are taking place.
  • Identifies opportunities to use a wide range of ICT systems.
  • Clarifies the purpose and benefits of change and continuous improvement.
  • Involves stakeholders in continuous improvement.
  • Creates opportunities that encourage creative thinking.
  • Develops policies and processes to systematize creative thinking in the MDA.
  • Obtains and provides resources to enable the implementation of change initiatives.
  • Develops systems to facilitate the use of appropriate new technologies in the MDA.
  • Implements appropriate ICT management systems, protocols and policies.
  • Creates and sustains a culture across the MDA that consistently seeks to improve principles, policies, procedures and processes.
  • Drives an agenda of continuous improvement, defines high-level objectives and translates these into practical implementation strategies.
  • Creates a culture of flexibility and responsiveness, mobilising the MDA to respond swiftly to changing priorities.
  • Implements effective governance frameworks to enable the application of information and communication technology within the MDA.
  • Encourages research and expert advice on applying emerging technologies to achieve the outcomes of the MDA.
  • Develops policies and procedures for ICT management to meet the objectives of the MDA.
Return to Future-Oriented Cluster
Future-Oriented Cluster
external-future-automation-technology-flaticons-flat-flat-icons
Seeing the Big Picture
external-future-automation-technology-flaticons-flat-flat-icons
Driving Continuous Change and Improvements
external-future-automation-technology-flaticons-flat-flat-icons
Effective Decision-Making
X